Last Updated: August 31, 2020
To support delivery of our Services, Cathy Labs Inc. may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor.
Third Parties
Cathy Labs currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Cathy Labs performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.
Infrastructure Subprocessors
We may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:
| Entity Name |
Subprocessing Activities |
Entity Country |
| salesforce.com, Inc. |
Cloud Service Provider |
United States |
| Google Inc. |
Cloud Service Provider |
United States |
Other Subprocessors
We work with various subprocessors that monitor, maintain and otherwise support the Services. In order to provide this functionality these subprocessors may, but not necessarily will, have access to Customer Data:
| Entity Name |
Subprocessing Activities |
Entity Country |
| Hubspot, Inc. |
Cloud-based CRM and Marketing Automation Services |
United States |
| Fullstory, Inc. |
Cloud-based Customer Support Services |
United States |
| Twilio, Inc. |
Cloud-based Email Notification Services |
United States |
| The Rocket Science Group, LLC d/b/a/ Mailchimp |
Cloud-based Email Notification Services |
United States |
| Google Inc. |
Cloud-based Web Analytics and Business Suite |
United States |
| New Relic Inc. |
Cloud-based Monitoring |
United States |
| JN Projects, Inc. d/b/a HelloSign |
Cloud-based Contract Signing and Storage |
United States |
| LogDNA, Inc. |
Cloud-based Server Monitoring and Logging |
United States |
| Asana, Inc. |
Cloud-based Product and Project Management |
United States |
| Slack Technologies, Inc. |
Cloud-based Messaging Platform |
United States |
| Formagrid, Inc. (Airtable) |
Cloud-based Spreadsheet Platform |
United States |
| Github, Inc. |
Cloud-based Code Versioning System |
United States |
| Pivit, Inc. (Zube.io) |
Cloud-based Software Project Management |
United States |
Updates
As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide notice of any new Subprocessors to the extent required under our customers, along with posting such updates here. Please check back frequently for updates.
