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Subprocessors

Last Updated: August 31, 2020

To support delivery of our Services, Cathy Labs Inc. may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor.

Third Parties

Cathy Labs currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Cathy Labs performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Subprocessors

We may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity Name Subprocessing Activities Entity Country
salesforce.com, Inc. Cloud Service Provider United States
Google Inc. Cloud Service Provider United States

 

Other Subprocessors

We work with various subprocessors that monitor, maintain and otherwise support the Services. In order to provide this functionality these subprocessors may, but not necessarily will, have access to Customer Data:

Entity Name Subprocessing Activities Entity Country
Hubspot, Inc. Cloud-based CRM and Marketing Automation Services United States
Fullstory, Inc. Cloud-based Customer Support Services United States
Twilio, Inc. Cloud-based Email Notification Services United States
The Rocket Science Group, LLC d/b/a/ Mailchimp Cloud-based Email Notification Services United States
Google Inc. Cloud-based Web Analytics and Business Suite United States
New Relic Inc. Cloud-based Monitoring United States
JN Projects, Inc. d/b/a HelloSign Cloud-based Contract Signing and Storage United States
LogDNA, Inc. Cloud-based Server Monitoring and Logging United States
Asana, Inc. Cloud-based Product and Project Management United States
Slack Technologies, Inc. Cloud-based Messaging Platform United States
Formagrid, Inc. (Airtable) Cloud-based Spreadsheet Platform United States
Github, Inc. Cloud-based Code Versioning System United States
Pivit, Inc. (Zube.io) Cloud-based Software Project Management United States

 

Updates

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide notice of any new Subprocessors to the extent required under our customers, along with posting such updates here. Please check back frequently for updates.